Joel Passen's Page

So here's the deal. For the past couple of months, customers using our applicant tracking software have been asking for an efficient way to acknowledge candidates that don't make the cut. At first blush, this seemed easy enough. But, as our product team began researching and designing the feature, all sorts of complexities became evident.

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by Steve Hazelton, Head of Products, Newton Software

“Please contact support.” Makes you cringe, doesn’t it? At Newton we encourage people to contact support—by email or phone. No, I’m not kidding.

We call it “Support Driven Design”. I’ll explain thi… Continue

To say that I think a lot about recruiting and hiring is an understatement. Before I co-founded a technology company that builds recruiting software, my business partner and I, started and ran a couple of recruiting firms, an RPO and over the years managed dozens of corporate recruiting departments. In addition to helpi… Continue

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The message above was sent to a prospective candidate from an… Continue

“You better start swimmin’ or you’ll sink like a stone. For the times they are a-changin’”
Bob Dylan

The Fishbowl


A couple of weeks ago I learned that my co-workers call the office that I share with our CEO, “The Fishbowl”. The Fishbowl is the nerve center of Newton Software. Given our small footprint, the Fishbowl acts as the… Continue